At Magic Power, customer satisfaction is important to us. This Return & Refund Policy outlines the conditions under which returns and refunds may be accepted.

Returns

We accept returns only if the product received is damaged, defective, or incorrect. To be eligible for a return, you must notify us within 7 days of receiving the product. The product must be unused, unopened, and in its original packaging.

Non-Returnable Items

Products that have been opened, used, or damaged due to improper handling are not eligible for return. Items purchased during promotional offers or clearance sales may also be non-returnable unless damaged or defective.

Refunds

Once your return request is approved and the product is inspected, the refund will be processed. Approved refunds will be issued to the original payment method within 7–10 business days. Shipping charges are non-refundable unless the return is due to our error.

Replacement

In cases of damaged or defective products, we may offer a replacement instead of a refund, depending on availability and customer preference.

Return Process

To initiate a return, please contact us through our website with your order details and clear images of the product showing the issue. Our support team will guide you through the next steps.

Cancellation Policy

Orders can be cancelled only before they are shipped. Once the order has been dispatched, cancellation is not possible.

Changes to This Policy

Magic Power reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be reflected on this page.

Contact Us

For questions regarding returns or refunds, please contact us through our website.